Your Privacy Is Our Responsibility
Your personal information on the adda7 platform is stored with the highest level of security — through SSL encryption and a strict privacy policy.
About This Privacy Policy
adda7 (referred to hereinafter as "we", "us", or "platform") operates a safe and trusted online entertainment service for players in Bangladesh. When you register, log in, or use any service on adda7, you provide us with certain personal information. The purpose of this privacy policy is to clearly inform you — what information we collect, why we collect it, how we use it, and what your rights are.
This policy applies to all adda7 services, the website (adda7.cam), and the mobile platform. By continuing to use our services, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services and contact our support team.
What Information We Collect
adda7 collects only the information needed to properly provide our services, keep your account secure, and meet legal obligations. The types of information we collect are presented in detail below:
Personally Identifiable Information
Information you provide during the registration process:
- Full name and date of birth (for age verification — to confirm 21+)
- Email address and mobile number
- National ID card or passport details (for KYC verification)
- Home address
Financial and Transaction Information
Information required for deposits and withdrawals:
- Mobile wallet numbers (bKash, Nagad, Rocket, Upay)
- Bank account details (where applicable)
- Transaction history and amounts
Technical and Usage Information
Information collected automatically when you use our platform:
- IP address and device information
- Browser type and operating system
- Page visit duration and navigation patterns
- Cookie and session data
- Gaming activity logs
Purpose of Information Use
We use your information only for the following legitimate purposes. Information is not used for any additional or unauthorised purpose:
| Purpose | Details |
|---|---|
| Account Management | Handling registration, login, password reset, and ensuring account security |
| Financial Transactions | Safely processing deposits, withdrawals, and bonuses |
| Identity Verification (KYC) | Confirming age and identity and preventing fraud |
| Customer Support | Resolving your issues via live chat and email |
| Responsible Gaming | Identifying signs of excessive play and providing assistance |
| Legal Obligations | Maintaining records and reporting in compliance with applicable regulations |
| Service Improvement | Analysing user experience to further improve the platform |
Sharing Information with Third Parties
adda7 does not sell your personal information and does not provide it to any marketing or advertising agency without authorisation. However, information may be shared with specific parties in the following limited circumstances:
Payment Processors
Financial information required to process transactions through bKash, Nagad, Rocket, Upay, and bank transfer services is shared securely with the relevant institutions. These institutions follow their own privacy policies and use the information only to complete transactions.
Legal and Regulatory Authorities
If authorities request information for an investigation or inquiry in accordance with applicable law or a court order, we may provide it as part of our legal obligations.
Technology Service Providers
We use trusted technology partners to operate the platform — such as server hosting, cybersecurity, and game software providers (Pragmatic Play, Evolution Gaming, Spribe, etc.). These partners are bound by contract to adda7's privacy standards and cannot use your information independently.
Business Transfers
In the event of a company merger, acquisition, or asset sale, user information may be transferred to the new operating entity. In such circumstances, we will notify you in advance.
Cookies and Tracking Technologies
Cookies and similar tracking technologies are used on the adda7 website. Cookies are small data files stored in your browser that help improve your experience of the service. The types of cookies we use:
🔐 Essential Cookies
These cookies are essential for maintaining login sessions and ensuring security. Without them, the platform does not function properly.
📊 Analytics Cookies
Used to understand how users are using the platform. This involves collecting data on page views, session duration, and popular sections.
⚙️ Functional Cookies
Used to remember your preferred language, region, and display settings, so you do not have to reconfigure them each time you log in.
🛡️ Security Cookies
Used to detect and prevent fraud and unauthorised access. These play an important role in protecting your account.
You can control or delete cookies through your browser settings. Please note, however, that disabling essential cookies may cause some features of the platform to not work properly.
Data Protection Methods
adda7 applies internationally recognised security measures to protect your personal information. Our data protection methods are:
- SSL Encryption: All communication between the platform and your device is secured with 256-bit SSL/TLS encryption.
- Database Encryption: Collected information is stored on encrypted servers and can only be accessed by authorised staff for specific purposes.
- Two-Factor Authentication (2FA): The option to add an extra layer of security to your account is available.
- Regular Security Audits: Regular audits are conducted to identify and address vulnerabilities in the technical infrastructure.
- Access Controls: Staff are given access only to the information necessary to carry out their responsibilities — the principle of least privilege is followed.
- Firewall and Intrusion Detection: Measures are in place to automatically identify and prevent suspicious activity.
While we apply the highest security measures, no method on the internet is 100% secure. To stay protected, please keep your login credentials private and contact us immediately if you notice any suspicious activity.
Your Rights as a User
As a user of adda7, you have the following rights over your own information. To exercise these rights, contact our support team:
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
The right to request correction or updating of any inaccurate information held about you.
Right to Erasure
The right to request deletion of your personal information in certain circumstances (subject to legal obligations).
Right to Object to Processing
The right to object to the processing of your information for marketing communications or for specific purposes.
Right to Data Portability
The right to receive your information in a structured, machine-readable format.
Right to Restrict Processing
The right to request that processing of your information be temporarily suspended in certain circumstances.
To exercise any of your rights, send an email to [email protected] or use our 24/7 live chat. We generally respond to requests within 30 business days.
Data Retention Period
adda7 retains user information in accordance with the following policies:
Active Accounts
For as long as your account remains active, the information necessary to provide our services is retained. Unnecessary information is automatically deleted through regular security reviews.
After Account Closure
Even after an account is closed, financial records and KYC information are retained for a specified period in accordance with legal obligations. After this period, information is deleted securely and permanently.
Transaction Records
Financial transaction records may be retained for an extended period for audit and dispute resolution purposes. These records are used only for administrative and legal needs.
Protection of Minors' Information
adda7 is an adult service — for those aged 21 and above only. We do not knowingly collect any information from minors.
An age verification process is in place during registration. If we become aware that a minor has created an account or is using the service, that account will be closed immediately and the associated information will be deleted. Parents or guardians who believe their child is using our platform should contact us at [email protected].
To learn more about responsible gaming, visit our Responsible Gaming page.
Changes to the Privacy Policy
adda7 may update this privacy policy from time to time — to keep pace with technological changes, legal requirements, or service improvements.
Notification of Changes
For significant changes, we will notify you by email or via a notification when you log in to the platform. For minor changes, this page will be updated and the date of the change will be clearly noted. Continued use of the platform after changes are made will be considered acceptance of the new policy.
We recommend that you visit this page regularly and read the latest version. If you have any questions about a change, do not hesitate to contact our support team.
Contact Us
If you have any questions about the privacy policy, requests to view or correct your information, or any complaints, please contact us:
Privacy Contact
- Email: [email protected]
- Live Chat: 24/7 support in Bengali
- Response Time: Generally within 30 business days
- Website: adda7.cam
Your information is safe with us.
SSL encryption and fair play guaranteed.
For more information, you can also visit our Terms and Conditions and Responsible Gaming pages. You will find answers to common questions in our FAQ section.